General Terms and Conditions

General Terms and Conditions of Use of
Lübecker Musik- und Kongresshallen GmbH
Willy-Brandt-Allee 10, D-23554 Lübeck
Managing Director: Ilona Jarabek
Editor: Ilona Jarabek (in charge)
Phone: +49 (451) 7904-0
Fax +49 (451) 7904-100
E-mail: kontakt@muk.de
Internet: www.muk.de
Local court of Lübeck HRB 3336
VAT ID NO.: DE 811 653 589

Version: July 2025

I. Rental conditions
II. Organisational and technical safety regulations
III. House rules

Preamble

Part I of these General Terms and Conditions of Use contains the rental conditions, Part II contains the organisational and technical safety regulations and Part III contains the house rules of Lübecker Musik- und Kongresshallen GmbH - hereinafter referred to as LMuK GmbH or the Lessor. The rights and obligations of the Lessor and the Lessee in their relationship with one another are governed by the provisions of the Schleswig-Holstein State Ordinance on the Construction and Operation of Meeting Places (hereinafter also referred to as VStättV0).

These General Terms and Conditions of Use are an integral part of the underlying rental agreement. They apply to all rental relationships unless otherwise agreed in the underlying rental agreement. Any deviating or additional terms and conditions of the Lessee shall not apply.

 

I. General terms and conditions for rental agreements

§1 Establishing the rental agreement

1. Any use of meeting/event rooms of Musik und Kongresshalle Lübeck and of outdoor areas requires a rental agreement that has been signed at least in text form and at least digitally by both parties. For rental agreements with a term of one year or more, however, the written form is required by law, which the parties must therefore comply with.

2. With regard to commercial Lessees who were already customers of the Lessor, the provisions of the present rental agreement provisions shall be deemed an integral part of the agreement even if they are not sent to the Lessee again together with the rental agreement.

3. The Lessee is obliged to obtain all authorisations required under public law for event contemplated in this contract in good time and at Lessee’s its own expenses. The Lessee must comply with and implement any conditions contained therein.

4. An advance booking/reservation of an event room for specific dates does not give rise to any claim for subsequent conclusion of a rental agreement unless the Lessor has expressly agreed to this when confirming the reservation. However, the Lessee and the Lessor undertake to notify each other without delay and at least in writing of any planned utilisation for other purposes or if the space will not be required on the advised date.

§2 Subject matter of the agreement

1. The venue is let on the basis of the officially approved hall layout/seating plans/capacities and for the purposes specified by the Lessee. The exact name of the rental property and the purpose shall be specified in the rental agreement.

2. By signing a paper and/or digital copy, The Lessee declares  in a legally binding manner that the event will not have any racist, anti-Semitic, or anti-democratic content. This means, in particular, that the freedom and dignity of human beings may not be denigrated either verbally or in writing, nor may symbols that reflect the spirit of or represent anti-constitutional and unconstitutional organisations be used or distributed.

3. The rented property may only be let to third parties and/or used for purposes other than those contractually agreed with the prior written consent of the Lessor. The Lessee undertakes to inform the Lessor immediately and in writing or in text form of any intention to change the intended use.

4. Before the rented property is handed over to the Lessee, the rented property, including the technical facilities, emergency exits and escape routes, shall be inspected together with the event manager that is to be nominated by the Lessee. If the Lessee or the event manager appointed by the Lessee discovers defects or damage to the rented property, these must be recorded at least in text form and brought to the attention of the Lessor without delay.

5. No changes may be made to the rented property without the prior written consent of the Lessor. Existing advertising spaces may not be covered or removed.

§2a Non-Smoker Protection Act and handling intoxicating substances

1. Smoking and the consumption of intoxicating substances (e.g. cannabis) is prohibited in all meeting rooms of the rented property (meeting place) due to legal regulations. This also applies to electronic substitutes for smoking (electronic cigarettes, etc.). The use of intoxicating substances is also prohibited on the outdoor areas of LMuK and within a radius of 100 metres around the LMuK. The consumption of intoxicating substances in the immediate presence of children is prohibited.

2. The Lessee is legally obliged to enforce the smoking ban and the ban on the consumption of into intoxicating substances among visitors. In the event of violations, the Lessee must take the necessary measures to prevent further offences. Upon requesting the Lessor to do so, the Lessee shall be supported by the admission and security service.

3. Should the Lessee violate the provisions of the Non-Smoker Protection Act and the above-mentioned handling of intoxicating substances, the competent authorities may also punish the Lessor as an administrative offence. The Lessee shall indemnify and hold the Lessor harmless against such fines and/or other claims upon first request, as far as the Lessee and/or its vicarious agents have culpably violated sections 1 or 2 of the agreements, irrespective of the time at which such claims are asserted against the Lessor.

 

§3 Lessor

1. The Lessor of the venue/meeting rooms specified in the rental agreement is the Hanseatic City of Lübeck, BgA MuK.

2. Rental agreements in the name and on behalf of the Lessor shall be issued exclusively by the management, by authorised signatories and/or by employees with corresponding individual power of attorney.

 

§4 Lessee, organiser

1. The Lessee specified in the rental agreement is the sole organiser of the event to be held in the rented premises or on the rented site. Subletting by the Lessee is not permitted unless the parties have agreed so in writing.

2. The Lessee must be named as the organiser on all printed items, posters, admission tickets, invitations, etc., including digital material, in order to make it clear that a legal relationship is established between the visitor to the event and the Lessee, and not between the visitor or third parties and the Lessor.

3. The contracting parties undertake to make it clear and unambiguous in all advertising measures, in particular in all publications and discussions, that the Lessee and not the Lessor is the organiser.

4. Only the original lettering and/or the original logo shall be used when mentioning the name of the Lessor or the venues on announcements of any kind (including digital or on the Internet or via social media), printed items, posters, and admission tickets. The Lessor will provide corresponding templates exclusively for this purpose.

 

§5 Rental period, periods of use

1. The rental property is rented for the period agreed in the rental agreement. The Lessee shall take time needed for assembly, decoration and dismantling etc. into account.

2. At the end of the last hour of the hire period, the Lessee must return the hired property in a cleared and cleaned condition. The Lessor does not have to issue a separate request to leave the hall. A tacit extension of the tenancy, in particular the legal consequences of Section 545 German Civil Code (BGB), including in the absence of an objection to this effect.

3. Objects, fixtures, installations and the similar the Lessee or third parties acting on behalf of the Lessee add to the rental property during the rental period must be completely removed by the Lessee by the end of the rental period and the rental property must be restored to its previous condition. The use of confetti cannons and gas-filled balloons is not permitted or, in exceptional cases, is only permitted with the prior written consent of the Lessor, which may or may not be granted. At the end of the hire period, the items may be removed or cleaned at the expense of the Lessee.

4. The Lessee acknowledges that the rental object is generally required for other events immediately after the end of the rental period specified in the rental agreement. If the rental object is not returned on time, the Lessee must pay compensation for use equal to the rent as a minimum damage. The right to assert further claims due to late return of the rental property is reserved.

5. The Lessee may not derive any rights from or raise any objections to the fact that other events - including events of a similar or related type - are taking place on the Lessor's premises at the same time as the Lessee's event.

 

§6 Rent and ancillary costs

1. The rent agreed between the Lessee and the Lessor is set out in the respective agreement. Rent does not include any ancillary costs or additional services, unless otherwise agreed in the agreement. The fee for ancillary costs and additional services that are not listed separately in the rental agreement shall be based on the Lessor's ‘price lists’ as valid on the day of the event. The parties agree that the Lessee must also pay the Lessor VAT at the applicable statutory rate.

2. Payments are to be made without deduction.

3. In the event of any delay in payment to the Lessor, interest on arrears shall be due as follows: for commercial persons at a rate of 9 percentage points above the respective base interest rate of the European Central Bank and for natural persons at a rate of 5 percentage points above the respective base interest rate of the European Central Bank. The Lessor reserves the right to provide evidence of higher damages caused by such default; the Lessee reserves the right to provide evidence of lower damages caused by such default.

4. Lessee or the user hereby assigns to Lessor income from ticket sales (advance ticket sales and box office) in advance, up to the amount of the Lessor's claims.

5. Lessor shall settle accounts of admission fees collected within no more than 30 days after the event.

 

§7 Advertising and liability for unlawful advertising measures

1. Advertising for the event is the sole responsibility and task of the Lessee. All advertising measures in the Lessor's rooms and on the Lessor's premises require the special consent of the Lessor, which must be given at least in writing. The implementation of advertising measures may be undertaken by the Lessor for a fee following agreement between the parties. The Lessee irrevocably agrees to indemnify and hold the Lessor harmless against all claims arising from the fact that the Lessee's advertising measures violate the rights of third parties (copyrights, image and name rights, trademark rights, competition rights, personal rights, etc.) or other statutory provisions (e.g. Digital Services Act (DDG), Digital Services Act of the EU (DSA, Digital Markets Act (DMA) as amended  and other statutory provisions) on first request by the Lessor. This also applies to any legal costs incurred in this context.

2. Putting up posters without authorisation is prohibited by law and Lessee shall be liable to pay compensation.

3. The Lessee/user hereby warrants that they will comply with applicable laws and will only offer and/or use products and services that comply with the applicable provisions of EU law.

 

§8 Ticketing / ticket sales

1. The Lessor shall list the event in the existing ticket distribution systems (currently CTS Eventim, White Label, Lübeck Ticket) for advance ticket sales. If required, the Lessor shall release certain ticket lots to the Lessee, with the Lessor determining said lots. The costs incurred for this shall be borne by the Lessee.

2. The design or layout of the admission tickets shall be the sole responsibility of the Lessee, taking into account the following restrictions and the public image to be maintained by the Lessor. The Lessor is authorised to affix a logo of the Lessor on the front of the admission ticket. This logo must be of a subordinate size and must not unduly impair the Lessee's overall freedom of design.

3. The number of tickets issued may not exceed the maximum number of persons permitted by building regulations for the event.

 

§9 GEMA fees

1. Timely registration of any performance of works subject to GEMA fees with GEMA and the timely payment of GEMA fees are the sole responsibility of the Lessee. In good time before the event, the Lessor may require the Lessee to provide proof, at least in text form, of registration of the event with GEMA, proof, at least in text form, of payment of the GEMA fees and/or proof, at least in text form, of invoicing by GEMA to the Lessee. If the Lessee is unable or unwilling to provide evidence in accordance with sentence 1, the Lessor may demand that the Lessee provide securities by submitting a directly enforceable guarantee from a bank for the amount of GEMA fees expected to be incurred in order to secure the Lessor's claim for indemnification against the Lessee.

2. Provision of evidence of the method of payment of the GEMA fees, any provision of a guarantee by the Lessee and the organisation of the provision of evidence in accordance with clause 1 may be regulated separately in the rental agreement or subsequently in a written supplementary agreement that is at least digitally signed.

3. The Lessee irrevocably acknowledges that they are the sole organiser and responsible party within the meaning of Sections 81 and 97 of the German Copyright Act (Urheberrechtsgesetz) for the event for which the venue is hired. The Lessee irrevocably agrees to indemnify and hold the Lessor harmless against all claims and third-party claims in respect of the GEMA fees incurred. This also applies to any legal costs incurred in this respect.

4. For all works subject to GEMA fees that are performed in the Lessor's venues, the payment of GEMA fees or the provision of securities in accordance with Section 10 (1) sentence 3 is an essential contractual obligation of the Lessee towards the Lessor.

5. If the Lessee fails to fulfil their obligations to provide evidence or securities in accordance with clauses 1 or 2, or fails to do so in due time, this shall entitle the Lessor to withdraw from the contract (see also Section 17 (1 g)) and to claim damages after having set a deadline with a threat of refusal.

 

§10 Broadcasting using radio, TV, Internet, and loudspeakers; producing sound, sound-image, and image recordings

1. Sound recordings, image/sound recordings, image recordings and other recordings and broadcasts of the event of any kind (radio, TV, Internet, loudspeakers, etc.) require the prior written consent of the copyright holders and neighbouring rights holders involved and also the prior written consent of the Lessor, which may only be refused for good cause.

2. The Lessor shall be entitled to make its consent to the above dependent on agreeing to pay a fee to the Lessor.

3. The Lessor shall have the right to make or have made image/sound recordings and drawings of event sequences or objects that are exhibited or used for the purpose of documentation or for its own publications, e.g. via the Internet, by means of DVDs, CDs, brochures, and/or industry portals etc. The Lessor may distribute, edit and/or have such materials distributed or edited without any limitation in terms of time, content, or geography, at its own discretion. This also applies to photographing persons, provided that they have consented to such publication beyond reporting currently permitted without consent.

 

§11 Catering, merchandising, admission, breaks, waste separation

1. All catering for events in any part of the premises and buildings of the Lessor is the sole responsibility of the Lessor or the contractor appointed by the Lessor. This applies in particular to all catering needs, such as drinks, food, tobacco, ice cream, confectionery, etc. The sale or free distribution of food and beverages by the Lessee is not permitted without the prior written consent of the Lessor or the contractor appointed by the Lessor and shall entitle the Lessor to claim damages.

2. It is not permitted to take food and/or beverages into and/or to consume food and/or beverages in the Lessor's concert hall. The Lessee/User must ensure that visitors of the event comply with this prohibition. The Lessee/User shall be liable towards the Lessor for all damage resulting from breaches of this prohibition in the concert hall and/or the facilities. This prohibition does not apply to events in the Lessor's foyer, unless otherwise agreed in the rental agreement.

3. Other commercial activities in the event venue beyond the direct realisation of the event (in particular the sale of sound recordings and other event-related goods) require the Lessor's consent, which must be given at least in text form. If no special agreement is reached on the fee to be paid for this, the Lessee shall pay the Lessor at least 20 % of the gross turnover realised.

4. The Lessee/User is obliged to observe and comply with the statutory provisions and/or official and/or other regulations on waste separation of paper/cardboard, glass, and residual waste in the rented property. The Lessee/User must oblige all their guests, visitors, partners, suppliers, and customers to also observe and comply with the statutory provisions and/or official and/or other regulations on waste separation in the rented property. The Lessor shall provide appropriate containers in the rented property.
If the Lessee does not separate the waste by the end of the rental period, the Lessor can and may separate the waste at the Lessee's expense; the Lessee shall pay the Lessor the additional costs incurred for this based on a corresponding invoice. If, due to the large amount of waste and the resulting high separation requirement, additional containers for recyclable materials have to be provided, the Lessee shall also bear the additional costs incurred for this and shall pay these to the Lessor based on a duly issued invoice.

 

§12 Cloakrooms and toilet staff

1. Operating the visitor cloakrooms is the responsibility of the Lessor. The Lessor shall decide whether and to what extent the cloakroom shall be made available for the respective event. The cloakroom fee is to be paid by the visitors in accordance with the tariff posted.

2. The Lessor is responsible for managing the toilets. The event visitor may be required to pay a fee for use of the toilets in accordance with the tariff posted.

3. The Lessor shall provide the staff for hostess services, the technical and sanitary facilities and, if necessary, for other services at the Lessee's expense after consultation with the Lessee.

 

§13 Fire brigade and first-aid service

1. The fire brigade and first-aid service shall be notified by the Lessor prior to the event. The scope of these services (number of persons to be provided) depends on the type of event, the number of visitors, the event-specific safety regulations, and the official regulations in each individual case.

2. The costs arising from arranging for, coordinating, presence and deployment of the fire brigade and first-aid service shall be borne by the Lessee.

 

§14 Admission and security personnel

1. The admission and security personnel shall be provided by the Lessor at the expense of the Lessee.

2. The number of admission and security personnel required shall be determined based on the type of event, the number of visitors, potential event risks and any additional requirements of the building and security authorities.

3. The contractual partner may not - without the prior consent of the Lessor, which must be given at least in text form and can and may only be refused for good cause - deploy its own admission, supervisory and security personnel or personnel selected by the Lessee.

4. The lessor shall, at any time, have the unrestricted right

  • to reject the security and stewarding service proposed by the Lessee and
  • to specify a minimum number of admission and security personnel or to arrange for such staff to be on site at the expense and cost of the organiser/contractual partner.
 

§15 Event manager and person responsible for event technology

1. The Lessee shall name towards the Lessor, at least in text form and in a binding manner, a person who, as the ‘event manager’, shall fulfil the obligations outlined in the provisions of Section 38 (1) to (4) VStättVO during set-up and take-down and during the event (see also Section 3.2 of the organisational and technical safety regulations).

2. The Lessor shall provide ‘persons responsible and specialists for event technology’ in accordance with Section 40 VStättVO (see also Section 3.3 of the organisational and technical safety regulations) at the Lessee's expense, unless otherwise agreed in the rental agreement.

 

§16 Responsibility and liability of the Lessee

1. The Lessee shall be liable towards the Lessor for damages in the event of personal injury, property damage and financial loss culpably caused by the Lessee, their agents, vicarious agents, guests or other third parties within the meaning of Sections 241, 278, 831, 89, 31 of the German Civil Code in connection with the event.

2. Liability also includes damage caused by the fact that third-party events cannot be held or cannot be held as planned, as well as any damage caused by riots, fire, panic, and similar events caused by the event (typical event damage).

3. The Lessee shall indemnify and hold the Lessor harmless against all claims for damages asserted by third parties in connection with the event upon first request, including the necessary legal costs, as far as the Lessee, the visitors to the event or its vicarious agents are responsible for these.

4. The Lessee shall be liable for returning the premises, equipment, keys, and facilities provided for use by the Lessor in clean condition and in full.

5. If administrative offences or fines are imposed on the Lessor or its vicarious agents as a result of violations of the provisions of these contractual terms and conditions, in particular due to violations of the organisational and technical conditions contained in Part II - for example on the basis of Section 38 (5) sentence 2 VStättVO (operator liability) - the Lessee shall be obliged to pay or reimburse immediately the administrative offences and fines imposed at the first request of the Lessor, including any necessary legal costs, insofar as such fines are issued based on breaches of duty on the part of the Lessee, the event visitors or the vicarious agents of these.

6. The obligation to assume and indemnify shall also extend, in accordance with the above provision in clause 5, to such fines that are issued to the Lessor or its vicarious agents on the basis of other public law regulations, e.g. on the basis of police regulations or on the basis of official orders.

7. The Lessor shall immediately pass on to the Lessee any notice  of administrative offences and fines (see clauses 5 and 6 above) that fall within the Lessee's area of responsibility. The Lessee is entitled to demand the Lessor to file an objection and legal action against such penalty notices. In such a case, the Lessee shall be obliged to bear the resulting legal costs in full and to indemnify and hold the Lessor harmless in this respect upon first request.

8. Any further liability of the Lessee in accordance with the statutory provisions shall remain unaffected. Express reference is made to compliance with all statutory provisions and ordinances, in particular the Youth Protection Act, Assembly Centre Ordinance and Fire Protection Ordinance.

9. The contractual partner is obliged to take out organiser's liability insurance with sufficient cover of at least

  • EUR 3.0 million (in words: three million euros) lump sum for personal injury and property damage, max. EUR 3.0 million (in words: three million euros) for the individual person
  • EUR 100,000 (in words: one hundred thousand euros) for financial losses

at Lessee’s own expense and to maintain it during the hire period. Proof of insurance cover must be provided to the Lessor upon conclusion of the contract, but no later than four weeks before the start of the event, without being requested to do so, by presenting the relevant insurance certificate.

The Lessor shall be entitled to take out the necessary insurance at the expense and cost of the contractual partner if proof of insurance is not provided in time. The insurance premium per event day is between EUR 350 and EUR 400 (in words: between three hundred and fifty and four hundred euros) plus statutory insurance tax.

The Lessee shall indemnify and hold the Lessor harmless against all claims for damages asserted against the Lessor in connection with the event at the Lessor's first request, including legal costs.

 

§17 Liability of the Lessor

1. The Lessor accepts no liability, including in cases where the Lessor is at fault, for damages in connection with initial defects of the rented items provided.

2. The Lessor accepts no liability, unless the Lessor has acted wilfully or with gross negligence or has culpably injured the life, limb, or health of persons. The Lessor does not accept liability for vicarious agents of the Lessor.

3. The Lessor does not accept liability for damage caused by measures Lessor initiated to maintain safety and order. If an event is restricted, cancelled or discontinued on the instructions of the Lessor as a result of a misjudgement of the situation, the Lessor shall not be liable in cases of simple negligence. The Lessor shall also not be liable if an event has to be interrupted, restricted, changed, cancelled, or discontinued on the instructions of the authorities.

4. The Lessor shall not be liable for items brought in by the Contractual Partner, its employees, suppliers and other third parties acting on behalf of the Contractual Partner.

5. A reduction of rent due to defects in the rented property shall only be considered if the Lessor has been notified in writing of the intention to reduce the rent during the rental period.

6. The Lessor shall not be held responsible for disruptions caused by industrial action or force majeure.

7. Insofar as liability is excluded or limited in accordance with the provisions of these General Terms and Conditions for Rentals, this shall also apply to the personal liability of the Lessor's employees, workers, staff, representatives, and subcontractors.

8. The above exclusions and limitations of liability in section 18 shall not apply in the event of injury to life, limb, or health of persons.

 

§18 Cancellation of the contract

1. The Lessor is entitled to withdraw from the rental agreement without notice after setting a deadline and threatening to withdraw if

a) payments to be made by the Lessee (rent, ancillary costs, security deposit) have not been made on time,

b) the event poses a risk to public safety and order or of damaging the reputation of the Lessor and/or the city,

c) the official authorisations or permits required for the event have not been obtained,

d) the intended use specified in the rental agreement is changed significantly,

e) insolvency proceedings have been opened against the assets of the Lessee or if insolvency proceedings were not opened due to a lack of assets,

f) statutory regulations, in particular the operating regulations of the Assembly Venues Ordinance or official requirements and orders are violated by the Lessee,

g) the Lessee fails to fulfil their statutory and official - only as far as these are connected with the event - or contractually assumed notification, reporting and payment obligations towards the Lessor or towards authorities, the fire brigade or medical and rescue services or GEMA.

2. If the Lessor exercises its right of cancellation, the Lessee shall not be entitled to claim compensation from the Lessor.

3. If the Lessee does not hold the event for any reason for which the Lessor is not responsible, the Lessee shall be liable to pay a cancellation fee amounting to:

  • up to 12 months before the start of the event: 25 %
  • up to 6 months before the start of the event: 40 %
  • up to 4 months before the start of the event: 60 %
  • up to 3 months before the start of the event: 80 %
  • up to 2 months before the start of the event: 100 %

of the contractually agreed rental fee - or the agreed flat-rate fee. Notice of cancellation must be given in writing and must be received by the Lessor within the specified periods.

In addition, the Lessee shall bear all costs incurred by the Lessor up to the time of cancellation of the event.

The Lessee is entitled to prove that the Lessor has incurred lower damage. If necessary, the Lessor shall provide the Lessee with the information required for this purpose upon prior written request.

4. If the event contemplated in the agreement  cannot take place due to force majeure (see Section 20), each contracting party shall bear its own costs incurred up to that point. If the Lessor has incurred costs on behalf of the Lessee which would have to be reimbursed under the agreement, the Lessee shall always be obliged to reimburse the Lessor for these costs. A cancellation of individual artists, in particular due to illness, or the late arrival of one or more performers, as well as bad weather, including ice, snow and storms, shall not fall under the term ‘force majeure’, without exception.

 

§19 Force majeure

Force majeure is an external event that has a massive impact on the contractual relationship and is, based on human insight and experience, unforeseeable and cannot be prevented or rendered harmless by economically acceptable means, even with exercising the utmost care that can reasonably be expected in the circumstances.

A pandemic-related, in particular a Covid-related, cancellation of the event does not constitute force majeure in the aforementioned sense, especially if an application for the state economic aid or similar available for such circumstances has been successful.

1. If an event cannot be held as planned on the agreed date due to force majeure, both parties are entitled to demand a change of and, if necessary, a postponing of the event date, with the request having to be submitted at least in text form, if complying with the agreement without changes is unreasonable. The standard of judgement is derived from Section 313 BGB.

2. If the change to the event or the postponing of the event date within a period of 365 days - based on the originally agreed event date - is unreasonable, both parties shall be entitled to withdraw from the contract. The party claiming that it is impossible to change or reschedule the event shall be obliged to inform the other party of the relevant reasons, at least in text form, before giving notice of cancellation. The other party must declare immediately, within no more than 5 days of receipt, at least in text form, whether it accepts the reasons for such impossibility. Otherwise, the reasons for such withdrawal shall be deemed accepted. Deadlines and written form shall be deemed to have been complied with if the declaration has been confirmed by the other party at least in text form.

3. If notice of cancellation, to be given in writing in accordance with clause 3, is given, the Lessee shall remain obliged to compensate the Lessor for all expenses already incurred up to the time of cancellation of the event, including the costs for service providers already commissioned. In all other respects, the contracting parties shall be released from their performance obligations.

4. Artists and participants in the event becoming unavailable, weather events such as ice, snow, storms, and external events affecting the event, such as strikes, demonstrations, threatening phone calls, the discovery of so-called ‘suspicious objects’, are within the Lessee's sphere of risk. The Lessee is advised to take out cancellation insurance for their event if the Lessee wishes to insure themselves against the financial risks associated with a possible cancellation or termination of their event.

 

§20 Final provisions and place of jurisdiction

1. There are no verbal ancillary agreements and addenda to this rental agreement. Any such must be agreed at least in writing.

2. Any additional general terms and conditions of the Lessee that deviate from the Lessor's contractual terms and conditions (Parts I, II and III) shall not become part of the rental agreement. The present contractual terms and conditions shall apply exclusively in their current version.

3. The contractual relationship is exclusively subject to German law. The place of fulfilment and jurisdiction is Lübeck.

4. Should individual clauses of these General Terms and Conditions for Rentals be or become invalid, this shall not affect the validity of the remaining provisions of the contract. The invalid or unenforceable provision shall be replaced by a provision that comes as close as possible to the content of the original provision, in particular from an economic point of view. The same applies in the event of a gap.

II. Organisational and technical safety provisions

1. Preliminary remarks/ binding nature

1.1 We - the MuK - have issued these organisational and technical safety regulations with the aim of providing the Lessees/organisers of the MuK with comprehensive information on all measures necessary for the safety of persons when holding events. The Schleswig-Holstein Venue Ordinance in particular forms the basis of the provisions included herein. The provisions are a binding part of the agreement for the Lessee and the Lessor, as far as no deviating provisions have been agreed in individual contracts.

1.2 These safety regulations are binding for all companies, organisations and persons who hold events in the MuK venues. The organisational and technical safety regulations are always part of our contractual conditions and the underlying rental agreement. Additional safety and fire protection requirements for an event may be imposed by the regulatory authorities, the building authorities, and the fire protection authorities, in particular if the nature of the planned event may pose a particular risk to persons and property.

1.3 As a rule, compliance with these provisions and any additional instructions issued by the authorities will be checked in full and/or on a randomised basis by MuK employees and/or the regulatory authorities (building inspectorate, fire brigade) prior to the start of the event. Furthermore, all event and venue regulations as amended must be observed and complied with. For reasons of the safety of the event participants and for preventive fire protection, MuK or by the responsible regulatory authorities may stop an event from going ahead if any defects found have not been rectified by the start of the event.

1.4 The Lessee must ensure that all requirements for the event that are agreed in the contract and/or ordered by officials are fully implemented at the Lessee’s own expense.

2. Notification and reporting obligations of the Lessee

2.1 Stage instructions: By concluding the rental agreement, the Lessee undertakes to send to the Lessor stage instructions with all set-up instructions, at least in text form and at least 4 weeks before the event.

2.2 Information required for organisational and safety reasons: In addition to the stage instructions, for reasons of safety and to ensure optimum preparation and realisation of the event, the Lessee must also inform the Lessor at least in text form and no later than 4 weeks before the event, of

  • the name of the event manager in accordance with Section 38 (5) VStättVO (see also Section 3.2)
  • the size of the stage areas/stands to be erected,
  • the time of any technical rehearsal to be carried out in accordance with Section 40(6) VStättVO
  • whether performances that pose fire hazards/pyrotechnic effects, the operation of laser equipment or fog systems are planned (please note that these require permission)
  • whether structures/equipment/decorations will be brought in (bring certificates regarding fire classifications)
  • whether stage, studio, lighting, or other technical equipment will be changed during the event and
  • whether mechanical movements, artistic performances will take place in or above the auditorium.

The Lessor draws particular attention to the fact that an automatic fire alarm system is installed in individual meeting rooms. The lessee must report smoke, fire, heat, sawdust, excessive generation of dust etc. to the Lessor in good time in order to adjust the fire alarm system accordingly. Should a false alarm occur due to the Lessee's failure to notify the Lessor of such circumstances, the resulting costs shall be charged to the Lessee, who shall then be liable to pay them to the Lessor.

3. Responsible persons

3.1 Responsibility of the Lessee: The Lessee is responsible for the entire event programme and the safe, smooth running of the event, including preparation and subsequent activities. The Lessee is the organiser in accordance with Section 38 (5) VStättVO. They shall be responsible for complying with the relevant regulations applicable at the time of the event, in particular those of the Assembly Venues Ordinance, the State Building Regulations and the Industrial Code as well as the accident prevention regulations of the employers' liability insurance associations and/or the applicable statutory provisions. The same applies to complying with or fulfilling official orders, requirements, and conditions. The provisions of the Assembly Venues Ordinance to be complied with include fulfilling the obligations pursuant to Section 38 (1) to (4) VStättVO. For clarification, it is pointed out that these obligations include, in particular, fulfilling the duty to ensure safety within the venue, especially with regard to decorations, equipment, superstructures, suspensions and laid cables and lines etc. brought in by the Lessee or their vicarious agents for the duration of the hire period.

3.2 Event manager: The Lessee must name an employee towards the Lessor who, as the ‘event manager’ and/or stage manager, shall fulfil the obligations under the provisions of Section 38 (1) to (4) VStättVO during the set-up and dismantling phases and during the event. The event manager must take part in the inspection of the rented property (see § 2 No. 3 of the General Terms and Conditions for Rentals) and familiarise themselves with the venue.

The Lessee's event manager shall ensure compliance with the provisions of the VStättVO and that official orders are observed during the event. They are obliged to be present during the event, must be available at all times and must make any necessary decisions in consultation with the Lessor's project manager, the authorities, and external helpers (fire brigade, police, building authority, office for public order, medical service).

The Lessee's event manager is obliged to stop the event if this becomes necessary due to a risk to persons in the venue, if systems, facilities or equipment required for safety reasons do not function or if operating regulations of the Venue Ordinance (see also Section 4) are not (or cannot be) complied with. The event manager must inform the external authorities (fire brigade, police, medical service) and the Lessor's project manager immediately if the safety or health of persons is jeopardised or compromised.

The name and telephone number of the event manager and/or stage manager must be communicated to the Lessor at least in text form upon conclusion of the rental agreement, but no later than 4 weeks before the event.

The event manager and/or stage manager of the Lessee shall be supported by employees of the Lessor in the fulfilment of their duties. The Lessor's employees shall continue to be entitled, without restrictions and also in consultation with the Lessee's event manager and/or stage manager, if necessary, to independently exercise householder’s rights over all persons within the venue.

3.3 Persons responsible for and specialists in event technology: Assembling and dismantling of stage, studio and lighting equipment, including technical rehearsals, must be managed and supervised by at least one ‘person responsible for event technology’ if stage, studio, or lighting equipment is assembled or dismantled on stage areas larger than 200 m². If the stage area is between 50 m² and 200 m², the presence of a specialist according to Section 40 (4) VStättVO is sufficient.

For dress rehearsals, events, broadcasts, or recordings of events, at least one person responsible for event technology specialising in stage/studio or hall technology and one person responsible for event technology specialising in lighting must be present in the venue (for stage areas > 200 m²). For stage areas between 50 m² and 200 m², the presence of a specialist according to Section 40 (4) VStättVO is sufficient.

Their presence is not required for dress rehearsals, events, broadcasts, or recordings of events if

  • the safety and functionality of the stage, studio, lighting, and other technical equipment at the venue have been checked by the person responsible for event technology,
  • this equipment is not moved or otherwise altered during the event,
  • if no dangers can arise from the nature or course of the event and
  • another ‘supervising person’ to be nominated by the Lessee is familiar with the technical equipment.

The Lessee shall be obliged to appoint the required number of persons responsible/specialists for event technology if the requirements set out in Section 3.3 are met. At the request and expense of the Lessee, the Lessor shall provide the necessary responsible persons/specialists for event technology, if available.

3.4 Minimum wage: All service providers, subcontractors, and other companies with which Muk works are obliged to observe and comply with any and all statutory regulations concerning the minimum wage. They also undertake to agree compliance with this regulation with the service providers and/or companies they engage, as far as these work at the MuK. Furthermore, the service providers and/or companies working at the MuK are obliged to confirm towards MuK in writing that they comply with the statutory minimum wage regulations upon MuK's first request, accompanied by appropriate evidence.

4. Safety-related operating regulations

4.1 Technical equipment: All permanently installed technical building equipment in the venue may only be operated by the Lessor's staff; this also applies to connection to the lighting or power supply system.

4.2 Escape route and seating plan: The approved escape route and seating plans are binding for the seating in the venue. Any changes to the escape route and seating plan require the prior consent of the Lessor, which must be given at least in text form, and usually requires additional and formal approval from the building authorities. Overcrowding of the venue is strictly prohibited. This applies to both seated and standing events.

4.3 Fire brigade movement zones and hydrants: The necessary access routes and movement areas for the fire brigade, marked by no stopping signs, must be kept clear at all times. Vehicles and objects parked on the escape routes and safety areas will be removed at the owner's expense and risk. Hydrants in the venue and in the outdoor area may not be obstructed, made unrecognisable or inaccessible.

4.4 Emergency exits, escape hatches and hall aisles: These escape routes must be kept clear at all times. It must be possible to easily open doors along escape routes fully and from the inside. Escape routes, exit doors, emergency exits, and associated signage must not be blocked, covered, or otherwise made unrecognisable. Aisles must never be obstructed by objects placed in them or protruding into them. All aisles serve as escape routes in case of an emergency.

4.5 Safety equipment: Sprinkler systems, fire alarms, fire extinguishing equipment, trigger points for smoke extraction systems, smoke alarms, hall telephones, closing devices for hall doors and other safety equipment, associated signage and the green emergency exit signs must be accessible and visible at all times; they must not be blocked, covered or otherwise made unrecognisable. The effectiveness of automatic fire extinguishing systems must not be impaired by covers and decorations.

4.6 Podiums, grandstands and exhibition stands that are temporarily brought into the venue must comply with all requirements of the VStättVO. DIN 4102 (fire behaviour of building materials and components) must be observed and complied with for all objects brought into the venue.

4.7 Building authority authorisations: On request, the Lessor shall forward building permit applications for changes to the hall setup plans to the building inspectorate on behalf of and for the account of the Lessee. The costs of the authorisation procedure shall be paid by the Lessee or be reimbursed to the Lessor on first demand. The Lessee must provide the Lessor with all documents required for the authorisation procedure in due form no later than 6 weeks before the event.

4.8 Material requirements: Decorations, furnishings and curtains used to decorate the event must be made of at least flame-retardant material (in accordance with DIN 4102). Decorations in main corridors, aisles and stairwells must be made of non-flammable materials. Materials that are used repeatedly must be checked again for fire retardance and have to be re-impregnated if necessary. The Lessor may insist that the Lessee submits corresponding certificates regarding flame retardance of objects to the Lessor. No waste or residues of flammable materials may be stored under or on stages and platforms.

4.9 Decorations must not be made of highly flammable materials and must be located sufficiently far away from sources of ignition, such as spotlights, so that the material cannot be ignited by them. Decorations must be attached directly to walls, ceilings, or fittings. Decorations hanging freely in the room are only permitted if they are at least 2.50 metres above the floor. Decorative live plant ornaments may only remain in the rooms as long as they are fresh.

4.10 Flammable packaging materials and waste must be removed from the rented rooms by the Lessee without delay.

4.11 Removing unauthorised components and materials: Structures, equipment, furnishings and decorations (materials, such as confetti cannons, gas-filled balloons) that are brought into the hall and are not approved or do not comply with these Technical Guidelines or the VStättVO may not be put up in the venue and must be removed or modified at the expense of the Lessee if necessary. This also applies if such are put up by the Lessor acting on behalf of the Lessee.

4.12 The use of naked flames, flammable liquids, gases, and pyrotechnics as well as explosive substances is prohibited. The ban on usings such products does not apply if the use of naked flames, flammable liquids and gases and pyrotechnics is justified by the nature of the event and if the Lessee has agreed the necessary fire protection measures with the Lessor and the fire brigade on a case-by-case basis. Smoking and fires are generally prohibited at all events where seating is in place. The use of pyrotechnic products must be authorised by the authorities and must be supervised by a suitable person in accordance with the legislation on explosives. The Lessee must provide the Lessor with evidence of the holder of the licence and the certificate of competence.

4.13 Abrasive cutting work and hot work: Welding, cutting, soldering, thawing and abrasive cutting work in the events space is prohibited.

Exceptions are only permitted after prior notification and agreement with the Lessor.

4.14 It is not permitted to knock holes or to hammer nails, hooks and similar objects into the hall floors, walls, and ceilings. Shooting bolts is also not permitted. Carpets or other decorative material placed directly on the hall floor by the Lessees must be laid in such a way that there is no risk of slipping, tripping, or falling for persons. Adhesives and other residues must be removed completely.

4.15 The Lessee must comply with the orders of the building inspectorate, the fire protection authorities, the office for public order and the police. The Lessee must also comply with legal provisions, in particular those of the Youth Protection Act, the Industrial Code and the Assembly Venues Ordinance.

4.16 Volume at music events: Organisers of music performances are responsible for checking whether and which safety measures are necessary to prevent harm to the audience. They are responsible for taking all necessary measures. The Lessee/organiser must ensure that visitors and third parties are not harmed during the event (‘risk of hearing loss’) by appropriately limiting the volume. Measures that are suitable to indicate that the volume of the music is hazardous to health can also be part of the necessary precautions to protect concertgoers from harm and thus form part of the organiser's duty to ensure public safety. As a generally recognised technical standard, DIN 15 905 Part 5 ‘Sound engineering in theatres and multi-purpose halls’ contains measures to avoid endangering the hearing of the audience through high sound pressure levels when playing sound through loudspeakers.

4.17 Exercising rights of the owner: The Lessor shall also grant the Lessee permission to exercise rights of the owner vis-à-vis visitors to the extent necessary for the proper and safe organisation of the event, in prior consultation with the Lessor regarding exercising such rights. The Lessor shall continue to exclusively exercise rights of the owner vis-à-vis the Lessee, the organiser, visitors and third parties for the duration of the tenancy. The appointed security and stewarding staff and external services (police, fire brigade) shall ensure the rights of the owner are enforced vis-à-vis visitors, service companies and third parties. Their instructions must be complied with immediately.

III. House rules

By entering or using the LMuK building, event visitors, other persons and the Lessee acknowledge these LMuK house rules.

1. Lübecker Musik- und Kongreßhallen GmbH (LMuK) exclusively exercises the rights of the owner vis-à-vis the Lessee, event visitors and third parties. The instructions of LMuK's employees and authorised representatives must be complied with immediately. Only event visitors and guests of the Lessor are permitted to enter the venue. Spectators/visitors must take the seat indicated on the admission ticket for the respective event and only use the entrances provided for this purpose. The admission ticket loses its validity upon leaving the venue.

2. All facilities of the venue are to be used with care and consideration. Within the venue, everyone must behave in such a way that no one else is harmed, endangered or hindered or inconvenienced beyond what is unavoidable under the circumstances.

3. Smoking - this also applies to electronic smoking substitutes - and the use of intoxicating substances (such as cannabis) are prohibited throughout the LMuK building. The use of intoxicating substances is also prohibited on the LMuK premises and within a radius of 100 metres around the LMUK. Consuming intoxicating substances in the immediate presence of children is also prohibited.

4. For safety reasons, LMuK may order the closure of rooms, buildings and open spaces and their evacuation. All persons present in the venue and on the premises must immediately comply with the requests of LMuK or the authorised security service, the police and the fire brigade and must leave the venue immediately if an evacuation order is issued. Aisles, emergency exits, fire extinguishing equipment and fire alarms must be freely accessible at all times. Unauthorised use of or tampering with fire alarms or fire extinguishing equipment is prohibited. False alarms that cause the fire brigade to respond are subject to a charge. The person responsible or the Lessee is liable to pay such charges. Escape routes, exit doors, emergency exits, and associated signage must not be blocked, covered, or otherwise made unrecognisable. Aisles must never be obstructed by objects placed in them or protruding into them. All aisles serve as escape routes in case of emergency. In order to avert danger, visitors are obliged to take seats other than those provided or indicated on their admission ticket - including in other blocks - in accordance with the instructions of the police or the security service; admission prices will not be reimbursed in such cases.

5. Only LMuK's in-house staff may operate the technical facilities.

6. Photographic, radio, television and sound recordings require the prior consent of the respective organiser or LMuK, which must be given at least in text form. Commercial photography requires the prior consent of the organiser or Lessee and LMuK, which must be given at least in text form. There is no legal entitlement for such consent to be granted. This does not apply to on-site media reports.

7 If photographs, film, and/or video recordings are made at any point in the venue by LMuK employees, by the organiser or the Lessee or by authorised service providers  for the purpose of on-site media reports,  such recording activity may not be obstructed or impaired in any way.

8. Express reference is hereby made to compliance with statutory provisions and regulations, in particular the Youth Protection Act, the Assembly Centre Ordinance and the Fire Protection Ordinance. Young people who have not yet reached the age of 14 may only enter the venue if accompanied by a parent or guardian. In all other respects, the provisions of the Youth Protection Act apply. Exceptions only apply if expressly posted at the ticket offices and in entrance areas.

9. The Lessee/user is obliged to observe and comply with the statutory provisions or official and/or other regulations on waste separation of paper/cardboard, glass, and residual waste in the rented property.

10. Persons who are recognisably under the influence of alcohol or drugs will be excluded from the event.

11. Only LMuK may ban people from the premises. Such ban will apply to all current and future events held in the venue. A written application with reasons is required to have such band revoked, which LMuK will decide on within 3 months.

12. Personal injury and/or damage to property occurring during the event must be reported to the organiser (Lessee) or LMuK's operating staff immediately. Personal injury and/or damage to property reported later will not be recognised. Visitors must be informed in an appropriate manner that damage to personal hearing may occur during music events. To reduce the risk of damage, we particularly recommend wearing earplugs or comparable hearing protection.

13. The cloakrooms must be used. For safety reasons, coats, jackets, umbrellas, walking sticks and similar items must be handed in at the specially designated and specially labelled cloakrooms against payment of the respective cloakroom fee.

14. Lost property must be handed in to LMuK or its operating staff. Suspicious items must be reported immediately to LMuK, if necessary, via the stewards.

15. Carrying any of the following items is prohibited:

  • Weapons or dangerous objects as well as objects which, if thrown, could cause bodily injury to persons;
  • Gas spray bottles, corrosive or colouring substances or pressurised containers for highly flammable or harmful gases, with the exception of commercially available pocket lighters;
  • Containers made of fragile or splintering material;
  • Fireworks, rockets, Bengal fires, smoke powder, flares, and other pyrotechnic articles;
  • flags or banner poles that are not made of wood, are longer than 2 metres or have a diameter greater than 3 cm;
  • large banners, large quantities of paper, rolls of wallpaper;
  • mechanically and electrically operated noisy instruments;
  • drugs;
  • animals;
  • racist, xenophobic, and radical propaganda material; and/or
  • video cameras or other sound or image recording devices for the purpose of commercial use (unless the organiser has given its consent).
  • It is prohibited to bring food and/or drink into and/or consume it in the LMuK concert hall.


16. The distribution of advertising material in and in front of the buildings is prohibited. LMuK may authorise distribution for ongoing events. In all other cases, LMuK reserves the right to take further legal action, in particular to charge the necessary cleaning costs for the removal of the advertising material. The distributor(s) and/or the beneficiary of the advertising named in the advertising medium shall be liable.

17. These house rules are valid until revoked by LMuK.

Version: July 2025